1. How do I open Clearpay account /eligibility criteria?
To place Orders and enter Clearpay Plans, you must register with Clearpay for an account.
To register for an account and be eligible to use our services, you must be a UK resident (excluding Channel Islands), aged 18 or over, have a UK payment method (e.g., debit or credit card or any other card accepted by us), a UK billing address and a valid email address and UK mobile number. Clearpay may ask you for information about you to check your identity and to meet our legal and regulatory requirements. They will only register your account when they have approved the information. To find out how Clearpay use your personal information, please see their privacy policy.
You can create an account by visiting Clearpay website or when you place your first order with us. When your account is set up, you’ll choose a payment method for the instalment payments (e.g., credit or debit or other payment card or method accepted by us such as Apple Pay).
Clearpay services are for your personal non-business use, and you are limited to opening one account (if we’ve closed your account, you’ll be prevented from creating a new one).
2. Keeping your account safe and secure
When your account is created, you will be asked to set up a username and secure password. You can then access your account through Clearpay website or app. You need to keep your security details, account, and our Clearpay Card safe and secure. This means you shouldn’t share your security details with anyone, and you should be careful when writing your security details down so that other people cannot see or access your security details. You should also log out of your account on your electronic device when you have finished using your account.
We are not responsible for any unauthorised use or access of your account. You must contact Clearpay immediately if you notice any unauthorised access or use of your account. Read More...